Right, I am not the only one to have this problem, but so far no joy in finding a fix. contacts wont add to contacts from pending Problem with adding a contact in BB messenger http://www.blackberryforums.com/rim-...messenger.html
Unable to add contacts to BlackBerry Messenger. They just stick in the pending queue.
Bold with provisioning for BES and BIS. Original 4.6 software on handheld, Enterprise Activated on BES 4.1.6. I am the BES Admin, so device has been tested with Corp IT Policy and the unaltered RIM "Default" policy - same behaviour in both cases.
Tried so far:
Numerous battery pulls
Resending IT Policy from BES (x 2 types of policy)
Resending Service Books from BES
Resending Service Books from BIS
Reregistering device on t-mobile network
Turn WiFi on / Turn WiFi off
Tried on 2G and 3G
Tried reregistering handheld on RIM wireless network
Nice friendly reboot of device without battery pull
Tested PIN messaging - I receive all fine, but "problem users" do not receive messages I've sent
Tested adding BBM contacts by PIN
Tested adding BBM contacts by email
Cannot get certain BBM contacts out of pending queue.
If I add them via PIN or email, they receive the invitation and acccept, and then we sit in each other's pending queue.
If they add me via PIN or email, I receive the invitation and accept, and then we sit in each other's pending queue
BBM messaging works fine with existing contacts. I just cannot add specific new ones.
ANY IDEAS BBF? Am I missing something really obvious here?