I have have had ongoing issues with a pearl connecting to my computer both with cable or bluetooth. The bluetooth in the car is dodgy as well so I have bought a new Pearl. Problem is now I can't get my contacts onto the new pearl. The old one has sucked the contacts to the handset and they are not on the sim anymore.

Because I can't connect the old phone to my computer I can't use the manager either. Does anyone know how I can get the contacts to the sim using the handset?

Thanks

Yes, you can copy the Address Book phone numbers to the SIM, one by one, the only way to get them to the SIM card. Open the Address Book > each contact > scroll to a number and copy to SIM phone book.

If you could do a back up of thet device in DM, it would b much easier. What issues are you having connecting via USB?

Thanks. It just doesn't acknowledge the connection. With the new handset the DM picks it up straight away.

Hey Damien, here are a few ideas from a quick scan of other threads. All based on the proposition that if you can get your old BB to talk to the desktop manager, a backup/restore of the address database gives the desired result.

Connect the old unit via USB, look at Window's Device Manager. If yes, delete that connection, then unplug the BB & continue with these instructions; otherwise, unplug the BB with that preliminary connection-deletion.

In either case, once disconnected, do a hard reboot of the old BB. Remove the battery for a few seconds, replace it, power up. Reconnect to the PC, see what happens.

I also see suggestions in this forum that the Desktop Manager likes to see these BBs assigned to drive letters E, F, and G. If you look at Device Manager in Windows & other devices use those, like a new thumb or camera you've used, then that can prevent your old BB from being able to get it while your new one might have gotten in using a different letter. Disconnect & release all other use of letters EF&G on the PC, then plug in the BB.

If those get no where, my last-ditch idea is to go with Sanders' manually sending each address to the SIM card.