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Old 10-25-2005, 02:09 AM   #1 (permalink)
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Question 7520 And GPS

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I have a strange problem... I go in to Settings and go to Location Based Services. I try to Refresh the GPS And I get Error that GPS is not available. My last blackberry same model same software was able to get the GPS this way. I am running the most current Ver software.

Any Ideas?
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Old 10-25-2005, 08:34 AM   #2 (permalink)
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I had the same issue last week, I was told to go outside into a wide open sky area and refresh there.....when I did. I caught 5 satellites
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Old 10-25-2005, 11:00 AM   #3 (permalink)
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I have had this issue with two different BB's. I take care of technical issues in our office and have been unable to find much on this. The one tid bit I did find was on a forum discussing using TeleNav with the BB. The tip was to update your time under options, copy it and save it. I tried and it did appear to work, although it took quite a while to get the satellite signal.

It seems these devices loose their GPS signal quite a bit. Not a good feature. It seems to me that there must be some kind of bug in this firmware revision because I was using the GPS functionality just fine until about a month ago when I updated to the 'latest and greatest' revision.

If anyone has thoughts on this I am all ears.
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Old 10-26-2005, 01:21 AM   #4 (permalink)
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Just make sure you have the latest updates of Tel Nav and BB firmware. Tele Nav has updated its software. The images are new and so are some tweaks.
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Old 10-26-2005, 02:16 AM   #5 (permalink)
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This is before I even have tel nav installed... This is a basic function of the 7520.
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Old 11-01-2005, 11:18 AM   #6 (permalink)
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I have the latest and greatest TeleNav and BlackBerry software installed and this is still an issue. In a recent call to TeleNav I found out that they have seen this before and have an open ticket with BlackBerry support so it seems to be a know issue but not one that is being talked about alot.
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Old 11-03-2005, 12:24 AM   #7 (permalink)
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I had a problem where TeleNav and Spot couldn't get the GPS info, but if I went into Options > Location Based Services and chose "Refresh GPS", it would update my location...

SO... I called Nextel, ended up talking to BB "Level 2" support - the (VERY helpful/friendly) girl told me to... *drumroll* go into Options > Date/Time and "Update Time" - even though I already had it set to use the Network time as the Date/Time source...

Magically - when I then went back to TeleNav and Spot, they worked fine!

*shrug*

Good luck!
- Scott
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