Originally Posted by lkshields
when i log into the blackberry web client and go to option, it does not give me an option to keep a copy on the server. When I go to Help, it talks about email reconciliation. However it says that the blackberry will automatically reconcile with the blackberry acct, but not with my Internet Service Provider account. It gives no indication on how to fix this. Do I need to just forward all of my email to my blackberry account or what? I am completely frustrated.
On Blackberry Web Client, when setting up an email address for POP3 polling, there should be a box that you can check to "Leave Messages on Mail Server". If you are having mail forwarded to your bb from your mail server, you have to make sure that the mail server keeps the messages it is forwarding.