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Old 10-28-2005, 08:53 AM   #1 (permalink)
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Unhappy Please help! Cannot Get Rid of AIM IM Messages at Bootup

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I recently got the Blackberry Unlimited data plan for T-Mobile for my 7230 and tried the included AIM software. Everytime someone would IM me I got the following pop-up message:

IM from AIM. URL:http://152.163.214.113:80/?L&R=875978&service=tmobile.

I couldn't figure out at that time how to close the AIM software so I had so many of these stupid messages that I received an error stating that my SIM was full.

I called support and eventually ended up totally reloading my BB. There are no messages sitting in any folder that I can see except for a single message created in Messages with this same information.

Now everytime I reboot my BB I get about 15 of these messages. This is regardless of whether wireless is on or off. I know I am not logged into the AIM software and haven't since that day. I have tried selecting each option (Open, Postpone, Ignore) but they come back each time I reboot. It was not so much a problem before but I am starting to use BB's automatic shutoff application and upon startup I get these messages.

HELP!!!
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Old 10-30-2005, 09:50 AM   #2 (permalink)
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this is an annoying problem and its been addressed here before. i actually spoke with t-mobile about it again yesterday and as stated before, the only way to get rid of the messages that are stored on your SIM card is to remove the card and place it in another phone (not a blackberry) and physically delete each message. that is the only way to resolve this issue.
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Old 10-30-2005, 02:25 PM   #3 (permalink)
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is there anyone with a better soloution how to get rid of theese AIM message? please help i am busy evrymorning for 2 min. at least to hit escape to get rid of the popup message
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Old 10-30-2005, 04:24 PM   #4 (permalink)
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Quote:
Originally Posted by abe492
is there anyone with a better soloution how to get rid of theese AIM message? please help i am busy evrymorning for 2 min. at least to hit escape to get rid of the popup message
See if you can take the SIM to a TMO store and have them clear it out for you.
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Old 10-30-2005, 05:48 PM   #5 (permalink)
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Thank you!!!

I put the SIM in my old phone and there they were! I wonder why you can't see them in any massage box on the BB?

Is there any navigational tool that allows you to search through the system menu on the BB?
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Old 10-30-2005, 10:29 PM   #6 (permalink)
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Quote:
Originally Posted by abe492
is there anyone with a better soloution how to get rid of theese AIM message? please help i am busy evrymorning for 2 min. at least to hit escape to get rid of the popup message
once again, this is the ONLY way to get rid of them !! i spoke to t-mobile twice and thats what they advised. there is no easier way.
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Old 10-31-2005, 07:12 AM   #7 (permalink)
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It's a shame that I spent almost an hour with what seemed like a very knowledgeable, and helpful, T-Mobile rep. This issue was even elevated to RIM and neither had any idea what could be causing the pop-ups or how to get rid of them...
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