I am letting them fix it, but they spent over 1 hour yesterday working on it and seem to have no idea. They are "researching" it now, and I am helping. That is why I am posting here. They asked me to try to find out what I can.
Originally Posted by Thatzmister2u
If they used a custom from page and ended the url with anything but "/exchange" it will not work. E-
Perhaps this is why this is happening? When I type in webmail.X X X X .com (XXXX being company name) in the address bar, when the page loads it changes to this:
h t t p s ://webmail.XXXXXXX.com/CookieAuth.dll?GetLogon?curl=Z2Fexchange&reason=0& formdir=1
Will this keep BIS from connecting?
I also found this on the blackberry support website:
h t t p : //ww w.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04 804&sliceId=SAL_Public&dialogID=71502664&stateId=0 %200%2038124085
I am not sure if they are related, but that is my exact error. I forwarded this to IT to see about one of the workarounds.
*sorry for the spaces in the addresses, I can't post links yet.