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Old 03-14-2009, 11:02 PM   #1 (permalink)
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Question Message to me from John Clark

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Not too long ago, the moderator of this forum, John Clark (I am sure you know him well), somehow re-wrote on the owner screen on my new company issued (BES) 8310. I am sure he is trying to help me. He wrote (something to the effect of) "you have no it policy". I suppose this is why he was able to manipulate my blackberry. What can I do to prevent prying eyes on my stuff in the (near) future.

I am open to questions if I am not making myself clear.

Willing to listen to any and all suggestions (especially from John himself).

Thanks in advance.

Chris Millette
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Old 03-14-2009, 10:09 PM   #2 (permalink)
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How is loading a item to get rid of an IT policy, prying eyes?
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Old 03-14-2009, 10:12 PM   #3 (permalink)
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lol, silly person.

You or someone removed the IT Policy on your device and replaced it with a blank IT policy. Your owner screen, in the process, is re-written by a message from our good friend John Clark for the purpose of letting you know that you had put this blank IT Policy on your device (and to let you know it worked!). John Clark wrote the blank IT policy from which you are benefiting now, perhaps you should thank him for helping you?

Does that sound familiar, not too long ago?

No one's eyes are prying at your device.

Look here: Remove IT Policy

Sound familar now?

Last edited by JSanders : 03-14-2009 at 10:16 PM.
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Old 03-14-2009, 10:14 PM   #4 (permalink)
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No comment...want to, but no.
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Old 03-14-2009, 10:15 PM   #5 (permalink)
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Just to be sure then, a blank IT policy is a good thing?
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Old 03-14-2009, 10:17 PM   #6 (permalink)
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uh... it depends on what you want on your BB.

Where'd the BlackBerry come from?
When did you notice JC's name on it?
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Old 03-14-2009, 10:22 PM   #7 (permalink)
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Old 03-14-2009, 10:23 PM   #8 (permalink)
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I am able to put (so far) every app I need, so I am happy with the performance of it.
It was issued to me from my employer, and his name showed up maybe an hour ago or so.
I am up on the enterprise server, outlook interface is good, plus personal use. No real super secret stuff here, but I go the feeling that the handheld's security, or worse, possibly my employer's info was comprimised.
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Old 03-14-2009, 10:24 PM   #9 (permalink)
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oh my, or 'prying eyes ware'?
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Old 03-14-2009, 10:25 PM   #10 (permalink)
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Furthermore, I took it out of the box two days ago, no one else has handled it, and I did not personally install a blank IT policy. IT policy name is "Default"...
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Old 03-14-2009, 10:26 PM   #11 (permalink)
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Quote:
Originally Posted by molgauth View Post
I am able to put (so far) every app I need, so I am happy with the performance of it.
It was issued to me from my employer, and his name showed up maybe an hour ago or so.
I am up on the enterprise server, outlook interface is good, plus personal use. No real super secret stuff here, but I go the feeling that the handheld's security, or worse, possibly my employer's info was comprimised.
Are you on a corporate BES account?

Did the new policy (i.e. John Clark's owner screen) just show up an hour ago?
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Old 03-14-2009, 10:28 PM   #12 (permalink)
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So....the blank IT policy somehow got on your BB.
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Old 03-14-2009, 10:28 PM   #13 (permalink)
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Yes to BES, and yes, about an hour ago, I already rewrote over it, just curious if I am somehow at risk, or somehow have put my company at risk
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Old 03-14-2009, 10:32 PM   #14 (permalink)
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I am guessing either you or your company installed the blank IT Policy to the device. I would think you would recall if you did so. So, perhaps your employer is using John's blank IT Policy (haha) to push to your corporate devices.

Trust me, JC could care less about the info on your device and there has been NO security breech. His only concern is in being helpful to end-users like yourself when needed.

Again, nothing to worry about.
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Old 03-14-2009, 10:32 PM   #15 (permalink)
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You are at NO risk at all. Enjoy the blackberry.
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Old 03-14-2009, 10:33 PM   #16 (permalink)
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Still confused as to whether a blank IT policy is a good thing, or a bad thing. Again, I don't have launch codes on my blackberry, but I don't want someone to be able to operate it or view it remotely, like John Clark seemed to be doing (again, to help me I am sure). I'm not an IT expert, so tell me if I am over-reacting...
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Old 03-14-2009, 10:34 PM   #17 (permalink)
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Also, in the future, since it's a device from your employer, I wouldn't advise toying with the IT policy at all.
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Old 03-14-2009, 10:35 PM   #18 (permalink)
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Overreacting. You are fine.
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Old 03-14-2009, 10:36 PM   #19 (permalink)
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Thanks much
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Old 03-14-2009, 10:37 PM   #20 (permalink)
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Your welcome !!
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