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Cant receive e-mail on BES

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Old 10-29-2005, 09:42 PM   #1 (permalink)
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Default Cant receive e-mail on BES

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Hi All,
I have been using my 7230 on my company's BES for a while now. All has been well until about two days ago. Right now, I can send e-mails but I cant receive BES e-mails (or sync my calendar). I am however able to receive non BES e-mails.
Any idea how to solve this?

Help?!

Thanks!!

-Jason
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Old 10-29-2005, 10:45 PM   #2 (permalink)
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Talk to your BES administrator. This is what he/she gets paid for.
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Old 10-30-2005, 07:39 AM   #3 (permalink)
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LOL... I sent him an e-mail.. Gotta wait till monday for him to get it. I just thought there might be something I could do before then.
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Old 10-31-2005, 07:53 AM   #4 (permalink)
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Could be a number of issues from problems with your BES server to needing to regenerate your encryption keys or delete and re-send service books. You BES admin should be able to help you rule out the server-side possibilities.
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