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Old 03-24-2009, 12:47 PM   #1 (permalink)
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Default Phantom email message! Grrrr....

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I have my Yahoo email account set up on my phone. For the last several days, my phone shows that I have (1) unread email message when I DO NOT. I have cleared all the messages out of my phone, I have emptied my Yahoo inbox online, I have even deleted the account off my phone and reinstalled it--all to no avail. It always shows as my having one new email message.

Now, as someone with OCD, you can imagine how vexing this is LOL. I am slowly going mad trying to figure out how to clear this problem up. Does anyone have any ideas? Has this happened to anyone before?

Le sigh...
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Old 03-24-2009, 01:17 PM   #2 (permalink)
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Since you have already checked all your folders, simply reboot by removing the battery for 30 sec and reinstall. When your BB boots up the message icon should be gone.
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Old 03-24-2009, 01:53 PM   #3 (permalink)
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If that does not work. Use advanced back up and restore in BB desktop manager and clear the messages database.
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Old 03-25-2009, 11:34 AM   #4 (permalink)
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Have you checked Saved Messages? It's the most common culprit.
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