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Old 03-24-2009, 02:11 PM   #1 (permalink)
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Default Add BES account to phone that has internet email account

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I am trying to add a user's blackberry to the BES so that they can get outlook emails, the user already has an internet email account and I don't want to wipe the blackberry but every time I enter the activation information I get an error. Is there a way around this?
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Old 03-24-2009, 02:36 PM   #2 (permalink)
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Most likely that device has BIS plan only, have the user call the carrier to add the BES data plan. Otherwise it won't work

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