03-24-2009, 02:46 PM
Join Date: Jul 2007
Location: In a van down by the river.
PIN: <- Where do I find this?
Post Thanks: 139
Thanked 140 Times in 121 Posts
Run a backup of the data on the device using DM. Wipe the device, restore the contacts, then activate on the BES.
If you activate on the BES first, it will flag the Address Book as wirelessly reconciled and you won't be able to restore the database from DM.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]