I have an 8820 with sw level 126.96.36.199. I am not use BES. When im in my messages I dont have the option to file a message, if i go into options I do have the option to hide filed messages. Also when I go to view folder i have sms and mms and browser and wap messages folders but none for email. Any ideas? Also went through the article I found on the blackberry support site to do a registry edit but the file wasnt there, also did a clear on the folder and folder id in backup/restore. Any help would be greatly appreciated.