03-25-2009, 02:55 PM
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| | device manager not working
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I'm trying to upgrade my OS for my 8800 and I'm getting a error message saying The application Loader Wizard requires the BlackBerry Device manager to be installed.
I have the RIMDeviceManager file on the hard disk, so I am wondering why I am getting this error message and why I cannot update my phone.
Any help is appreciated.
oh, vista 64 bit, running as administrator if that helps