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Old 03-25-2009, 01:55 PM   #1 (permalink)
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Join Date: Aug 2007
Model: 8800
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Carrier: ATT
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Default device manager not working

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I'm trying to upgrade my OS for my 8800 and I'm getting a error message saying The application Loader Wizard requires the BlackBerry Device manager to be installed.
I have the RIMDeviceManager file on the hard disk, so I am wondering why I am getting this error message and why I cannot update my phone.

Any help is appreciated.
Steve

oh, vista 64 bit, running as administrator if that helps
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Old 03-25-2009, 03:16 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2007
Model: 8800
PIN: N/A
Carrier: ATT
Posts: 17
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Whew ! That was a long one !
Only took me two hours to update my 8800 OS !!!
It turns out that all I had to do was download the latest (4.7) Desktop software and now it's going! yea.
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