Originally Posted by djm2
NWA has added it for some non-stop and hub-to-hub flights. I was tempted to use it, but have not seen it in action yet. Concerned about missing a flight because the technology is hosed -- sounds like something that could happen with the airlines!
Absolutely correct. I've seen it in cases where the airline had it in place, the passenger did everything correctly, but the gate monkey didn't have a clue. No training, maybe just a moron. Either way, the plane left with an irate passenger standing outside the jetway, gesturing wildly with his arms at the plane and then at his mobile. Sucks to be him!