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Old 03-26-2009, 06:31 PM   #1 (permalink)
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Default Wifi and charge to data plan

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I have a Corporate BB with data plan BES & BIS. My understanding is while browsing internet using Blackberry browser and sending/receiving email from BES while on Wifi should have no charge to data plan.
When I called my service provider, I was told that your data plan will be charged, which I did not agree. I called the 2nd time that agent told me otherwise no. no charge to data plan while using wifi.

Can someone confirm to me what is right?
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Old 03-27-2009, 03:07 AM   #2 (permalink)
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when using wi fi, try turn off mobile network on manage connection
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Old 03-27-2009, 06:27 AM   #3 (permalink)
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If you use WiFi, the data sent and received is not charged to your data plan.
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Old 03-27-2009, 06:45 AM   #4 (permalink)
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Wifi and Charge to Data Plan
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Old 03-27-2009, 10:55 AM   #5 (permalink)
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Quote:
Originally Posted by arifshahzad View Post
My understanding is while browsing internet using Blackberry browser and sending/receiving email from BES while on Wifi should have no charge to data plan.
When I called my service provider, I was told that your data plan will be charged, which I did not agree.
IIRC you need to use the Hotspot (WiFi) Browser.
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Old 03-27-2009, 11:36 AM   #6 (permalink)
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takeshi: I have only BB browser, I think IT have deleted hotspot browser, does that mean my data plan will be charged.
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Old 03-27-2009, 01:46 PM   #7 (permalink)
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Quote:
Originally Posted by arifshahzad View Post
takeshi: I have only BB browser, I think IT have deleted hotspot browser, does that mean my data plan will be charged.
Yup. If you use the BB browser it will go onto your data plan.
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Old 03-27-2009, 01:50 PM   #8 (permalink)
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Quote:
Originally Posted by buluks View Post
when using wi fi, try turn off mobile network on manage connection
That's a good idea. It'll tell you what route it's using.

Quote:
Originally Posted by arifshahzad View Post
takeshi: I have only BB browser, I think IT have deleted hotspot browser, does that mean my data plan will be charged.
Good question. I'd hope your IT person could answer that but I cannot.
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Old 03-27-2009, 02:15 PM   #9 (permalink)
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there should be no charge
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Old 03-27-2009, 09:12 PM   #10 (permalink)
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Quote:
Originally Posted by rambo47 View Post
Yup. If you use the BB browser it will go onto your data plan.
How sure you are that it will be charged to data plan? most of them are saying no charge.
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Old 03-28-2009, 10:21 AM   #11 (permalink)
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If your data plan is unlimited, then all data is included. You only pay the monthly flat fee, which for me on AT&T is $30/month. If your data plan is limited the data you use will count against your monthly allotment and overages will incur extra charges. Also, if you're on a BES they will have a record of exactly how much data you use.
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