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Old 03-28-2009, 04:14 PM   #1 (permalink)
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Default New BB Curve (2 weeks old) not ringing until battery pull?

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Anyone experience this before or know what causes this? Only reason dw knew I called was the mixed call reminder. When she did a battery pull, all seems to work again. She only has google maps and google mobile apps installed.
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Old 03-28-2009, 05:36 PM   #2 (permalink)
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Are you using a custom ringtone if so where is it stored on the device or on a media card.

Or are you using one of the default ring tones?

I assume the "phone" option in the profiles is set correctly?

May want to update to latest OS.
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Old 03-28-2009, 06:03 PM   #3 (permalink)
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Got latest 0S, using standard/default ring tone (pretty much stock unit), units in stock "Normal" setting. Again, ringer worked again right after battery pull. What kills me is unit working like a charm (only 2 weeks new) until now. And this morn we really need the ringer to work and it failed miserably.
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Originally Posted by SteveO86 View Post
Are you using a custom ringtone if so where is it stored on the device or on a media card.

Or are you using one of the default ring tones?

I assume the "phone" option in the profiles is set correctly?

May want to update to latest OS.
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Old 03-29-2009, 09:36 AM   #4 (permalink)
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Since you've only had it for 2 weeks you may just want to swap it out for a new phone completely.
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Old 03-29-2009, 11:15 PM   #5 (permalink)
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But, we cannot duplicate the problem, that is the frusturating thing. Will the retail store take back the phone and exchange based on my word? I have only brought phones back for repair AFTER 30 days and they send me to repair centers to do exchanges or repairs.

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Since you've only had it for 2 weeks you may just want to swap it out for a new phone completely.
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Old 03-30-2009, 12:39 AM   #6 (permalink)
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If the battery pull fixed the problem I wouldn't worry too much about it unless the problem becomes more regular. Could have just been a BB glitch -- no rhyme or reason behind it.
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Old 03-30-2009, 09:44 PM   #7 (permalink)
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Originally Posted by Trimix View Post
If the battery pull fixed the problem I wouldn't worry too much about it unless the problem becomes more regular. Could have just been a BB glitch -- no rhyme or reason behind it.
actually used the ctrl-alt-del method (and did not even drop the bb) instead of the battery pull...

This sort of things just bugs me...like yesterday, I called dw several times during the day and it took her extra time to pickup - each time I wondered "oh is it happening, again???"
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Old 03-30-2009, 11:43 PM   #8 (permalink)
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Originally Posted by winger13 View Post
actually used the ctrl-alt-del method (and did not even drop the bb) instead of the battery pull...

This sort of things just bugs me...like yesterday, I called dw several times during the day and it took her extra time to pickup - each time I wondered "oh is it happening, again???"
Oh yeah I love the keyboard shortcut so much better than the physical battery pull. I have a case on my BB so it would be an extra pain to take apart the case, just to get to the battery.

dw?
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