BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 04-01-2009, 06:00 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Sep 2008
Location: Georgia
Model: 8330
Carrier: Sprint
Posts: 40
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB Backup and restore to new phone-- how do I do it?

Please Login to Remove!

My 8330 died. Sprint sent me another one. I can tell the old one is working (it shows calls, emails, etc.) but I cannot use any control-- keyboard and trackpad are dead. I did go ahead and move the service over today-- perhaps a mistake but I needed a working phone.

So far , the only way to wake the screen is a reboot or plugging/unpluging the power to USB.

All I want to do is get all the data off that I can. I'm a Mac user (though I can get to a PC) so all I've done so far is keep the phonebook in sync from my laptop and BB.

In fact the key thing I want to do is get some pics and videos that were stored internally which had not been backed up thought ideally I'd love to move over all my settings, email accounts, etc.

What are my options-- is there a how-to posted somewhere about this? Again, I'm a Mac person but I can get to a PC for this if that will help.

Old 04-01-2009, 06:29 PM   #2 (permalink)
New Member
jsconyers's Avatar
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts

I think your best bet and probably easiest way would be to go to a PC, and install Desktop Manager. If the device is detected, you could use the Switch Device Wizard, and it will copy all of your old settings/data over to your new device.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Old 04-02-2009, 11:06 PM   #3 (permalink)
Thumbs Must Hurt
Join Date: Jan 2008
Location: Indonesia
Model: Z3
Carrier: Indosat
Posts: 193
Post Thanks: 0
Thanked 0 Times in 0 Posts

have you install pocket mac on your mac ?, this link the software and manual book :

Free File Hosting & Video Downloads, Free File Sharing, Online Friends Network - Ziddu
Old 04-02-2009, 11:10 PM   #4 (permalink)
BBF Moderator
John Clark's Avatar
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,710
Post Thanks: 4
Thanked 112 Times in 79 Posts

I'm with Jsconyers. Desktop manager is the way to go. You can use the switch device wizard or simply make a backup of the old device and then restore it to the new device.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

PORTER-CABLE 78110 Accessory Kit for Wet/Dry Vacuum
PORTER-CABLE 78110 Accessory Kit for Wet/Dry Vacuum pictureRenfert Vortex Compact 2L vacuum cleaner
Renfert Vortex Compact 2L vacuum cleaner picturePro-form vacuum forming machine
Pro-form vacuum forming machine pictureVacMaster VP210 Chamber Vacuum Packaging Machine 10 1/4" Seal Bar 51177TV
VacMaster VP210 Chamber Vacuum Packaging Machine 10 1/4Whip Mix power mixer vacuum mixer - Low speed
Whip Mix power mixer vacuum mixer - Low speed picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.