BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-02-2009, 10:21 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2008
Location: Northwestern Pennsylvania, USA
Model: 8310
Carrier: AT&T
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Keypad Issue

Please Login to Remove!

Good morning folks...

As of last week, I started to notice that the Enter key, on my 8310 Curve, was losing sensitivity. Where I used to be able to simply push the key and it would work, I now find myself having to mash the key... or push it numerous times for it to work. All the other keys work fine, it's just this one key that is causing me troubles.

Does anyone have any suggestions on how to fix this? Or am I dealing with a failing device?

Thanks for your time!
Offline  
Old 04-02-2009, 10:25 AM   #2 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Either it's got a little corrosion between the concave metal button and the keyboard or the plastic keypad itself has been damaged. Under the portion of the key you can see is a post that rests on the keyboard contact. That post can get smashed and not work as well as when new. I've seen this when devices get dropped. A new plastic keypad can fix this. Either way it requires disassembling the device (not an easy task on the Curves.)

Last edited by John Clark : 04-02-2009 at 10:27 AM.
Offline  
Old 04-02-2009, 01:44 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2008
Location: Northwestern Pennsylvania, USA
Model: 8310
Carrier: AT&T
Posts: 49
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sounds like the perfect reason to upgrade to a Bold I guess. I'm due for an upgrade... I just haven't had a need to do it. This Curve has been wonderful for me.
Offline  
Old 04-02-2009, 01:53 PM   #4 (permalink)
BlackBerry Master
 
dankarlinski's Avatar
 
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

it may just be a simple fix. but upgrading is never bad =)
Offline  
Old 04-14-2009, 09:28 AM   #5 (permalink)
New Member
 
Suzz's Avatar
 
Join Date: Jan 2009
Location: Eastern NC
Model: 8130
OS: v4.3.0.97
PIN: N/A
Carrier: US Cellular
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Keypad

Nearly my entire keypad is doing the same thing on my pearl and I've only had it 3 months!
__________________
Doing what I can, one deadbeat at a time
Offline  
Old 04-14-2009, 09:39 AM   #6 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Wirelessly posted (BB 11020)

Sounds like it got wet. Even high humidity like in a steamy bathroom will do this.
Offline  
Old 04-14-2009, 10:52 AM   #7 (permalink)
New Member
 
Suzz's Avatar
 
Join Date: Jan 2009
Location: Eastern NC
Model: 8130
OS: v4.3.0.97
PIN: N/A
Carrier: US Cellular
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Nothing indicates that it has ... and the most humidity has been in the air outside, I don't even take it near the stove when I'm cooking, let alone the bathroom. Some of the buttons work fine but the ones I seem to use the most have been getting more and more of a pain over the past week or so.
__________________
Doing what I can, one deadbeat at a time
Offline  
Old 04-14-2009, 11:30 AM   #8 (permalink)
BBF Moderator
 
John Clark's Avatar
 
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,686
Post Thanks: 4
Thanked 100 Times in 72 Posts
Default

Wirelessly posted (BB 11020)

If its humid in the air, that can do it. If the moisture indicator is still white then I would get an exchange from your carrier.
Offline  
Old 04-14-2009, 11:39 AM   #9 (permalink)
Platinum Sponsor
 
Horizon Wireless's Avatar
 
Join Date: Dec 2006
Location: CANADA
Model: 9920
OS: 5.2.0.168
PIN: 3218B513
Carrier: ROGERS AND FIDO
Posts: 885
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mr Clark is right. Even if the indicator did not turn red, moisture most likely got in to the phone. A really humid day can do that, bringing the phone in to the bathoorm when taking a sgower will do that. Even holing your phone for a long period of time and having sweaty hands can do it. Trus me, ive seen it all
__________________
http://www.horizonwirelessonline.com
Wholesale and Retail Blackberry Unlocks - All models & carriers
INSTANT 10% off : HOR10
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.