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Old 11-03-2005, 06:06 AM   #1 (permalink)
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Question Memory usage overload

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There are some users at my firm that are having problems with memory, with only the previous 4 days emails showing on their blackberries (7730). They have recently upgraded to devices with handheld OS and are on a BES 3.6 Sp3.

Is it just the fact that they now have OS version 4 on their handhelds although they don't get all the new functionality that comes with BES 4.0.

Anyone had similar problems or know of any solutions?

Old 11-03-2005, 01:07 PM   #2 (permalink)
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This happens at my firm all the time, esp after the 4.0 upgrade.
If the user does a hard reset, huge amounts of memory are are cleared up.
Old 11-03-2005, 02:59 PM   #3 (permalink)
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On the 7730/7750, we remove the following applications to free up memory:
French Language Support
Spanish Language Support
BrickBreaker (yeah, we're that evil)
Password Keeper

We also set Messages > Options > General Options > Keep Messages to '15 days'
Calendar > Options > Keep Appointments to '30 days'

And tell the users to manually clean:
Messages > View Folder > Phone Call Logs
because that can fill up fast, and we haven't figured out a way to automatically purge it, other than having them do it manually

And like anahr mentioned, doing a hard reset every now and then almost always frees up a lot of space. Seems like the longer the device takes to reboot, the more space free you'll end up with. <shrug>
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