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Old 04-03-2009, 09:54 AM   #1 (permalink)
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Hello

I'm getting this error code when trying to sync. It doesn't occur until it reaches the processing device calendar portion of the sync. Any suggestions for solution to this?

Thanks
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Old 04-03-2009, 11:26 AM   #2 (permalink)
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I would suggest 2 options, first try deleting this folder c:\Documents and settings\User name\Application Data\Research in Motion\Blackberry there delete the folder called Intellisync, this will reset the sync settings to default, some times this help. If not then try checking your calendar items to find either conflicts or items with big attachments, in any of this cases delete the item, resolve the conflict or delete the attachment

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Old 04-03-2009, 12:46 PM   #3 (permalink)
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Can you look in the sync logs and see where it gets before it errors? You can view sync logs in the sync configuration section of DM.
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Old 04-03-2009, 01:08 PM   #4 (permalink)
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Hi

This is the last part of the log


Total Inputs From Second System: 1909

Total Updates To First System: 0

Field mapping used for translation:
Microsoft Outlook Device
Subject ------------------------- Description Title
Start Date ---------------------- Start Date
Start Time ---------------------- Start Time
End Date ------------------------ End Date
End Time ------------------------ End Time
Alarm Date ---------------------- Alarm Date
Alarm Time ---------------------- Alarm Time
Reminder Set Flag --------------- Alarm Flag
Body ---------------------------- Notes
Show Time As -------------------- Free Busy
Location ------------------------ Location
Private ------------------------- Private
Meeting Attendees --------------- Attendees


Internal Error #-725.
Translation Canceled!
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Old 04-03-2009, 01:09 PM   #5 (permalink)
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jj

I couldn't locate this folder c:\Documents and settings\User name\Application Data\Research in Motion\Blackberry would that be a problem?
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