BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-03-2009, 10:04 AM   #1 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8700C
Carrier: Cingular
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default E-mail Sent from Device Not Received

Please Login to Remove!

Hello,

I have a BB 8830 and am running BES ver. 4.1.4.15 on Exchange 2003.

All messages from my Exchange mailbox (Outlook Inbox) are received on the BB unit without a problem. If I delete messages from my BB, they are correctly deleted from my Outlook Inbox as well (I have my delete options set to "Mailbox & Handheld").

The problem comes when I try to send e-mail from the BB - it does not get to the recipient (I have tested this by sending a message to myself). After sending, I see a red 'X' next to the message on the BB unit, but it never arrives in my Outlook Inbox.

I am sure this is some setting adjustment - I have 30 other BB users in the company and no one else seems to have this problem. Any advice?

Thanks,
Tom
Offline  
Old 04-03-2009, 11:34 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2007
Model: 8830
OS: 4.5.0.101
PIN: N/A
Carrier: Sprint
Posts: 293
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Open that e-mail with the red X and it will tell you the error, that will help to find out why you can't send e-mails

Regards
Offline  
Old 04-03-2009, 12:42 PM   #3 (permalink)
New Member
 
Join Date: Apr 2007
Model: 8700C
Carrier: Cingular
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the reply.

When opening these messages, the Message Status reads: "Desktop Email program unable to submit message"

Any thoughts?

Thanks,
Tom
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Black Server 3 Pocket Waitress Waist Apron Gray Butterfly Name Added FREE
$10.0
Black Server  3 Pocket Waitress Waist Apron Gray Butterfly  Name Added  FREE pictureBlack Server Waist Half Apron Personalized Name Red Heart Waitress Lady Pizazz
$10.0
Black Server Waist Half Apron Personalized Name  Red Heart Waitress Lady Pizazz pictureBlack Server Waiter Waitress Waist Apron Crazy Owls Name Added FREE Lady Pizazz
$10.0
Black Server Waiter Waitress Waist Apron Crazy Owls Name Added FREE Lady Pizazz picture Black Server Waitress Apron Waist Apron Skull Lady Name FREE Lady Pizazz
$10.0
 Black Server Waitress Apron Waist Apron Skull Lady Name  FREE Lady Pizazz pictureBlack Server 3 Pocket Waitress Waist Apron Flags Apron Name FREE Lady Pizazz
$10.0
Black Server  3 Pocket Waitress Waist Apron Flags Apron Name  FREE Lady Pizazz picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.