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Old 04-03-2009, 09:50 PM   #1 (permalink)
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Unhappy Can't Back up Database

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Help is needing please:

I am running Vista, and I had to clean my laptop HPdv4t, and had to reinstall everything including the Desktop Manager 4.7, but now I get error: canxxx8217;t back up the Storm? <Error backing up database(s).>

Any suggestions are welcome?

PS. I have 4.7 for desktop manager / running 4.7.00.113 on storm

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Old 04-04-2009, 01:41 AM   #2 (permalink)
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Wirelessly posted (at&t BlackBerry Bold 9000)

Where is it failing at?

I have problems backing up my Bold as well. Every time I want to back it up, I have to clear out the browser data cache. Once I do that it will back up. Weird.
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Old 04-04-2009, 10:18 AM   #3 (permalink)
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Quote:
Originally Posted by thatboiwes View Post
Wirelessly posted (at&t BlackBerry Bold 9000)

Where is it failing at?

I have problems backing up my Bold as well. Every time I want to back it up, I have to clear out the browser data cache. Once I do that it will back up. Weird.
my fails almost to the end, I get the error, I pull out the vendor.xml and the same, I am trying different way but not sure! I hope some one of the Blackberry GURUS can help?
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Old 04-04-2009, 11:26 AM   #4 (permalink)
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Options -> Security Options -> Key Store, Allow Key Store Backup/Restore set it to No

Then try to back it up see if that helps.

If not Try:

Instead of going into Backup go into Advanced and backup your more important databases, or try backing them up one by one till you find the one giving you the problem.
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Old 04-04-2009, 04:02 PM   #5 (permalink)
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I had the same problem when I switched to the 8900 and had to upgrade my old DM so the 8900 would work with it. Then, I couldn't back up. It would go almost to the end, then I would get an error message. I uninstalled DM and reinstalled it from a clean download and all works well now.

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Old 04-07-2009, 09:50 PM   #6 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
Options -> Security Options -> Key Store, Allow Key Store Backup/Restore set it to No

Then try to back it up see if that helps.

If not Try:

Instead of going into Backup go into Advanced and backup your more important databases, or try backing them up one by one till you find the one giving you the problem.

on this part:Options -> Security Options -> Key Store, Allow Key Store Backup/Restore set it to No

after: Key Store / ask me for a New key store password?
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Old 04-08-2009, 08:48 PM   #7 (permalink)
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Put in a new keystore password, just don't forget it.

You can also just cancel out the box when it comes up.
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