Originally Posted by jennykat
Any thoughts on why my 8330 would be flashing the hourglass thing over and over again? I've taken out the battery, restarted it, etc. but still does it.
hi...I had this problem too I was directed to call technical support for my service provider--Telus. I spoke with a Blackberry technical support lady and was asked to do 3option that you have done already and the one that seems to have cured it was to reinstall the software again. You will have to download this installation file package called "Blackberry Smartphone Software download 4.5"....Since my provider was Telus---I had to go to mytelusmobility.com, clicked my smartphone unit 8330 curve (showing my phone specs,etc), looked for "software download for telus" button in the middle right side of the screen--depending on your service provider,registered my name-etc, then it let me save the file smartphone 8330 software download 4.5 to my c drive where I have the Blackberry folder within my pc. I plugged my blackberry with my pc, looked for the file, dobleclicked to install and it looked for my desktop manager and started downloading. it then gave me the list of updates and i just clicked update and the desktop manager uploaded everything automatically on my phone. This took about an hour from downloading to updating your phone unit. Make sure to backup your phone thru the desktop manager so youre sure. This turned my settings back to normal and the hour glass stopped draining my phone. So far its been 4hours and my blackberry seems to be functioning normally.
if yours still doesnt speak to a technical support again or make arrangements to repair it since this seems to be some software/driver glitch.
Goodluck!Hope this helps!
then go to Downloads
Software For BlackBerry® Curve (TM) 8330 smartphone
BlackBerry Handheld Software v188.8.131.52 (Multilanguage)
Package Version: 184.108.40.206
Software Platform: 220.127.116.11
File name: 8330uAMEA_PBr4.5.0_rel205_PL18.104.22.168_A22.214.171.124_Te lus_Mobility.exe
File size: 82.72MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.