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Old 04-07-2009, 01:34 AM   #1 (permalink)
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HI, I just bought a new Blackberry Curve 8310 and when I try to get my voicemails, a box that says "command was rejected" pops up. It doesnt matter which way I try to access my voicemail, it always does the same thing.
Does anyone know how to help or have any ideas?
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Old 04-07-2009, 08:32 AM   #2 (permalink)
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How exactly have you tried retrieving your voicemail? Can you do so from a land line?

Have you verified that your voicemail number is correct? Hit the green key, access the menu, choose Options then Voice Mail.
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Old 04-07-2009, 09:23 AM   #3 (permalink)
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Is your 8310 on a new account with AT&T? If so, you will need to set up your voice mailbox first by holding down the #1 key from your phone, and following the instructions that are given.
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