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Old 04-07-2009, 12:30 PM   #1 (permalink)
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I can't get my Vista X64 laptop to connect to my Bold. A connection is paired and established with the phone but in Desktop Manager, it just doesn't find my phone when I "add bluetooth". It now says "Verify that the Bluetooth enabled device is configured for use with the BlackBerry Desktop Software". Any advice?
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Old 04-07-2009, 12:43 PM   #2 (permalink)
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Are you using the branded bluetooth driver? This may be why. DesktopManager supports only the Windows Bluetooth drivers.
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Old 04-07-2009, 01:35 PM   #3 (permalink)
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It is a built-in bluetooth adapter that came with my Dell. I just noticed that in my bluetooth options on the Bold that Desktop Connectivity and Wireless Bypass are grayed out and I can't select them. The KB article says that these are required. How do I enable them.
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