BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-07-2009, 06:22 PM   #1 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No Contact Name ID when using extensions

Please Login to Remove!

I am new to Blackberry a long time treo user. All of our 5000+ contacts use the extension feature for all of their numbers. So far the Blackberry has presented a fiable solution for our communication needs until the following short coming has appeared.

When using a pause, wait, or x after a 10 digit phone number to preface an extension the contacts name does not appear when they call only their phone number appears on the screen.

I have called tier II support twice with no apparent solution available.

Does anyone know of a work around to get the contacts name to appear when using extensions?
Offline  
Old 04-07-2009, 07:07 PM   #2 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

I doubt you will ever find a solution for this. The problem isn't the BlackBerry. The phone system transmit only the 10 digit phone number for caller.
Offline  
Old 04-07-2009, 10:23 PM   #3 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Palm Treo 700P has no problem with it.
All blackberry has to do is ignore any more than 10 digits.
Hopefully there is a work around someone knows.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.