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Old 04-09-2009, 06:15 AM   #1 (permalink)
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Default alarm went off but muted - found problem

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I've searched the threads and did not find this posted anywhere else. If I missed it I apologize.

This morning I woke up 30 minutes after my alarm went off (8310). I looked at my phone and its as if it did go off. It was asking me whether to snooze or dismiss. Now I have it set up to play Sweet Child of Mine. I never miss this. It's blaring when it goes off. So I chose snooze. Five minutes later the same thing. Prompt appears to snooze or dismiss but no sound. I snoozed again.

I alt-tabbed through my applications and saw I had the media player open. I had been listening to it yesterday morning. Something came up and I had to pause it and never went back. So I closed the media player and waited. The alarm went off with sound this time.

I've test this about 8 or 9 times this morning. If you have the media player on pause the alarm with be musted. If the media player is on stop the alarm sounds just fine. If the media player is closed the alarm is fine.

This happened once before quite a few months ago and thought it was just a bug. No I finally know why this is happening. Not sure if this is only an 8310/Curve issue or not. Hopefully this can help someone else. I've search on this problem forever and haven't found anything.
Old 04-09-2009, 09:45 AM   #2 (permalink)
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Interesting. Never knew that. Thanks for sharing!
Old 04-09-2009, 10:20 AM   #3 (permalink)
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Thanks for the tip. To take it one step further, it seems that any application that is or was playing sound but is still open can cause the same issue.

Additionally, if an alarm is on and is playing (as an example), it can prevent email notification sounds, calendar reminders and several other sound playing events from being audible (and no, they were not trying to play the same sound file). I haven't tested this extensively, so there may be exceptions but for the most part I have found that sometimes certain applications that play a sound can interfere with other apps that play a sound.

If I had to guess, and based partially on the OP's Media Player finding, I would say that applications that call up or use the media player modules in order to play sounds can have the same result as having the Media Player open/paused, and prevent the sound from being audible.
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