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Old 04-09-2009, 08:20 AM   #1 (permalink)
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Have a client that all her messages wiped after turning on the blackberry in an airport in Europe. Found nothing in the blackberry configuration that would
generate an auto wipe. An also found nothing on the BES logs.
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Old 04-09-2009, 08:26 AM   #2 (permalink)
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Welcome to the forums

It sounds like they are very low on memory.

What is the file free Options > Status?

Pull the battery and check again. Post your results back here.

Also, follow these links to prevent this issue from happening.

http://www.blackberryforums.com/gene...ee-memory.html

Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ

How do I free up memory on my device? - BlackBerryFAQ
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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