BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-04-2005, 11:49 AM   #1 (permalink)
New Member
Join Date: Sep 2005
Location: Washington DC
Model: 8700g
Carrier: Tmobile
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Some Duplicate Messages

Please Login to Remove!

First I want to thank everyone on these boards for being available to help.

Second, I've searched the forums for posts dealing with duplicate messages. My company doesn't have a BES (next year budget item) so our users use the desktop redirector. I have one user who whenever she receives a message from someone at my organization, she receives the message twice. She doesn't receive duplicates of every message she receives but just duplicates from people with an e-mail address at my organization.

I followed some of the ideas listed in other posts. I made sure she has no filtering or auto forwarding rules setup in Outlook 2003 and she doesn't use the web client either.

So at this point, I'm a little lost as to what to look into next.

Appreciate in advance for any and all help in this matter.
Old 11-04-2005, 11:54 AM   #2 (permalink)
BlackBerry Extraordinaire
KonTiki's Avatar
Join Date: Jun 2005
Location: NJ, USA
Model: 9650
PIN: 007
Carrier: Verizon
Posts: 2,762
Post Thanks: 0
Thanked 0 Times in 0 Posts

This one is a bit far fetched but I have seen someone with a similar problem and what they were doing was forwarding their work e-mail to home e-mail address and then set up in outlook to forward that e-mail to the BB.

So in effect all her private mail is single and the work is double since it comes from two sources, if that is not the case I am sorry but that is the only explanation I have.
BB Tour 9650

Running OS
Old 02-14-2006, 03:04 PM   #3 (permalink)
New Member
Join Date: Feb 2006
Model: 7290
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts

I have the same problem with Outlook. Did you solve this?
Old 02-14-2006, 03:16 PM   #4 (permalink)
Thumbs Must Hurt
Kablooey's Avatar
Join Date: Aug 2005
Location: Southern Maryland
Model: 9800
PIN: 25ee2d53
Carrier: AT&T and Verizon 9650
Posts: 132
Post Thanks: 0
Thanked 0 Times in 0 Posts

Check the mailbox rights on the person that she is receiving the duplicates from and check if she is listed as a delegate for that person. Also, it might be a good idea to watch the sender when they compose a message to see exactly how the user is populating the address (pulls from GAL, auto populates in To: field, etc) and try some testing there.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD   picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.