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Old 11-07-2005, 07:05 AM   #1 (permalink)
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Question Caller ID Problem

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We are using BB models 7100v and 7290 only (wiht BES). Our desktops are XP with MSOutlook and our service provider is Vodafone. If we receive a call the number of the caller only comes up on the display rather than the callers name. Even if we assign a speed key to a User their name does not appear in the screen when we call them only their number. Has anyone else come across trhis limitation and is there a fix?? I know this might seem trivial but a lot of users expect to be able to see who is calling before answering. I'd appreciate any help available. Thanks. Anthony.

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