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Old 04-24-2009, 09:59 AM   #1 (permalink)
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Default trouble deleting emails

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When I delete emails on my bberry they also delete in Outlook, but I can't seem to also make it work the other way around. I believe this is a reconciliation issue but I can't make it work. appreciate any thoughts.
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Old 04-24-2009, 10:01 AM   #2 (permalink)
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Are you using BIS?
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Old 04-24-2009, 10:06 AM   #3 (permalink)
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Sorry but I don't know what that is.
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Old 04-24-2009, 10:21 AM   #4 (permalink)
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When you set up the email for the BB did you setup a personal account (BIS) or are you a coporate user on a BES? (i.e.work email)
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Old 04-24-2009, 10:23 AM   #5 (permalink)
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It's on a corporate account at work.
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Old 04-24-2009, 10:26 AM   #6 (permalink)
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So you are using a BES.
It may be a BES problem. i.e. need to talk to them about the settings for reconcilation.
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Old 04-24-2009, 10:34 AM   #7 (permalink)
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The point is that there may be an adjustment or reset that can be done by IT person
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