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Old 04-28-2009, 11:04 AM   #1 (permalink)
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Default BB Curve screen light will not turn off?

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I'm going to be rather pissed if I need a new phone!

Yesterday I noticed the light would flash on randomly, then last night it wouldn't turn off and my phone was dead this morning. Right now the light stays on and randomly turns off then a nano second later turns back on. My battery is draining again. I changed no settings yesterday so have no clue how to fix this... Do I need a software update? I've had this phone for less than 2 months. Is it broken already?

I will be grateful for any help! It's a 8330 if that helps at all...

Thanks!
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Old 04-28-2009, 11:09 AM   #2 (permalink)
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Welcome to the forums.

What is your Backlight timeout set to (Options > Screen/Keyboard)?

Do you use the holster/case? It puts the device in sleep mode which in turn conserves battery life.
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Old 04-28-2009, 11:10 AM   #3 (permalink)
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First step, have you tried a battery pull?
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Old 04-28-2009, 11:22 AM   #4 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Welcome to the forums.

What is your Backlight timeout set to (Options > Screen/Keyboard)?

Do you use the holster/case? It puts the device in sleep mode which in turn conserves battery life.

Thanks for the welcome! Right now the auto dim option is set to "off" and the timeout is set to 10 seconds. Don't think I'm using a holster/case. Not sure what holster is, but I have a clip on pretty case but that is just so it has less of a chance of death when I accidentally send it flying. It was a cheap ebay thing that snaps on
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Old 04-28-2009, 11:23 AM   #5 (permalink)
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First step, have you tried a battery pull?
Yes I have yanked the battery while the phone is on, and done numerous full power downs. I love the sig quote!
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Old 04-28-2009, 11:24 AM   #6 (permalink)
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OEM cases have a magnet in them that puts the device in sleep mode, this helps conserve battery life. Do you know if your clip has a magnet?
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Old 04-28-2009, 11:25 AM   #7 (permalink)
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Also, what OS are you running (Options > About)?
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Old 04-28-2009, 11:56 AM   #8 (permalink)
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OEM cases have a magnet in them that puts the device in sleep mode, this helps conserve battery life. Do you know if your clip has a magnet?
No it doesn't have a magnet. It's a no name cheapy case/faceplate thing.
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Old 04-28-2009, 11:58 AM   #9 (permalink)
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Also, what OS are you running (Options > About)?
Blackberry 8330 smartphone (CDMA)
v4.5.0.77 (plateform 3.2.0.51)
Cryptographic Kernel v3 8 5 3 2a

Do you need everything that is listed? It's a long bout of info...
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Old 04-28-2009, 12:00 PM   #10 (permalink)
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4.5.0.77 is all that's needed. You could try upgrading your OS to 4.5.0.138 and see if that corrects your issue. I am currently running that OS and I do not have the issue you're having. The OS can be found at the top of the 8300 forum.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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Old 04-28-2009, 12:08 PM   #11 (permalink)
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Thanks! I'll try upgrading it right now! Your a life saver!
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Old 04-28-2009, 01:58 PM   #12 (permalink)
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Quote:
Originally Posted by jsconyers View Post
4.5.0.77 is all that's needed. You could try upgrading your OS to 4.5.0.138 and see if that corrects your issue. I am currently running that OS and I do not have the issue you're having. The OS can be found at the top of the 8300 forum.
It worked! It worked!!!!!! Thank you SO much!
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Old 04-28-2009, 02:01 PM   #13 (permalink)
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Awesome! I am glad you got it working
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
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Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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