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Old 11-10-2005, 11:24 AM   #1 (permalink)
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Default Calender items created on Exchange show up on the Blackberry but not viceversa

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I'm running an exchange server with the blackberry enterprise server running along with it. Calender items that are created on the exchange server syncs with the blackberry, but calender items created on the blackberry don't show up on the Exchange calender. There is no time conflict with the calender items. I created contacts from the Blackberry and they show on Exchange, why not calender items.

Any help would be great.

Old 11-10-2005, 12:21 PM   #2 (permalink)
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Did you double check the permissions following the instructions in the installation guide?
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Old 11-10-2005, 12:39 PM   #3 (permalink)
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Default re

could be a number of factors. What BES version are you running on?

if 3.6 set the intellisync / PIM option to msoutlook, sync then set it back to wireless sync, it should prompt to clear the database and replace entries with data from outlook.

1) use backup/restore > advanced, clear out the servicebook database
2) generate new encryption keys.

The Desktop [CICAL] is responsible for wireless calendar

if that doesn't work,

Try dbclean.exe

1) remove user from BES
2) run DBLCEAN from the USER computer **do NOT run it on the BES**
3) run dbclean again - it should say there's nothing to clean
4) readd user to BES (follow the usual setup generate keys etc) & test

also keep in mind 20 minutes, 20 changes, that's the standard Rule.

if that doesn't work, ensure that this is the only user having the problem, if multiple users are experiencing this problem, it could be the CDO.DLL (Related to BES specifically). Do a search on in the technical knowledge center for more information.

Hope this helps.

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