I have a Verizon 7250 and my hourglass began to spin for some reason. One minute it was working and the next minute I get the hourglass. I let it spin for over an hour before I tried to take the battery out. So I take the battery out and wait 15mins and fire it back up. No dice, the hourglass began spinning again and it's been this way for 30 mins. I even tried javaloader.exe -u wipe and it's stuck at "Connecting to device". Thankfully I did a backup last night, so my question is how do I bring the berry back to life?

Call Nexhell

It's clearly stated that the device is a Verizon 7250.
Why on earth would this user call Nextel?

MFTP, please!

I doubt they would help me since it's a Verizon Blackberry. In any event Verizon tech support said that leaving the battery out for 4 hours will preform a wipe of the device.

a search naming "hourglass" will return wonderful things...

hey, that's what i did a couple weeks ago, and now there are three threads that all point back to the fix!

give this a try.

I searched for "hourglass" and nothing solved my problem. So I posted it here. Thanks for your help.

I doubt it. You need to plug the bb directly to a usb port - not a hub- and type <javaloader -usb wipe> in a dos window

Then reinstall the OS software use the desktop manager.

I tried plugging direct into a USB port and typing javaloader -u wupe and it didn't recognize the device. It left me hanging with "unable to open port". I have no idea what went wrong but Verizon let me exchange it for a new one. This new one has the same problem, it likes to reboot at random.

Just leave it on overnight and it should come back on. It has happened twice to me and the first time i freaked out and tried to do EVERYTHING but i left it on overnight and in the morning when I woke up it was ON. The second time it happened I just left it alone and Wahhh LAAAA it was on in about 2 and a half hours, sucks i know but it came back to life.

Sucks doesn't describe it. I'm about to return it since this keeps happening. If I have to leave it spin overnight it is pretty much useless to me.

Just return it, you'll have a new one.

I would say probably a problem with a corrupt database getting it stuck in a loop. I'd 507 the phone and reload the OS.

Same thing happend on my 7520 (I know the subject BlackBerry is a 7250) when I upgraded to the current OS. I just left it and went to bed, came back in the morning and everything was OK.

Yup mine happened when I tried to install SMS Broadcast, and it happened to my old one and my replacement so I suggest that if you installed something before it crashed not to even attempt it when you get the replacement,

Well Verizon let me exchange it for a brand new one. So I'm playing with the new 7250 last night and all of a sudden it reboots. All I installed was Verichat and BB 411. But it booted up the minute I plugged it into the wall charger, eventhough it had a full charge????

I would unistall both and play with it just with the OS only then load one at a time and try again till you narrow it down I would bet on Verichat.

Hmm, I tried to wipe the device and it still rebooted at random. I'm not too impressed since this is my 2nd 7250. I told the Verizon lady that I'd like to try a new model and tried to talk her into sending me a 7130e (when it comes out) and she just laughed.

I just let it sit for a while, and it came back on. A long while, seemed like 20-30 minutes.

That's high tech Tech Support, I know.

I guess nobody ever read the instructions that said a software update will cause the phone to sit there for a 1/2 hour.

I agree if I have to wait over night for something to work its useless I run verichat and 411 and have never experienced any of these issues