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Old 11-13-2005, 10:17 AM   #1 (permalink)
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I have a Verizon 7250 and my hourglass began to spin for some reason. One minute it was working and the next minute I get the hourglass. I let it spin for over an hour before I tried to take the battery out. So I take the battery out and wait 15mins and fire it back up. No dice, the hourglass began spinning again and it's been this way for 30 mins. I even tried javaloader.exe -u wipe and it's stuck at "Connecting to device". Thankfully I did a backup last night, so my question is how do I bring the berry back to life?
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Old 11-13-2005, 10:31 AM   #2 (permalink)
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Call Nexhell
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Old 11-13-2005, 10:36 AM   #3 (permalink)
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Quote:
Originally Posted by carmichael68
Call Nexhell
It's clearly stated that the device is a Verizon 7250.
Why on earth would this user call Nextel?

MFTP, please!
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Old 11-13-2005, 10:37 AM   #4 (permalink)
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I doubt they would help me since it's a Verizon Blackberry. In any event Verizon tech support said that leaving the battery out for 4 hours will preform a wipe of the device.
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Old 11-13-2005, 10:50 PM   #5 (permalink)
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a search naming "hourglass" will return wonderful things...

hey, that's what i did a couple weeks ago, and now there are three threads that all point back to the fix!

give this a try.
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Old 11-14-2005, 06:51 AM   #6 (permalink)
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I searched for "hourglass" and nothing solved my problem. So I posted it here. Thanks for your help.
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Old 11-14-2005, 07:06 AM   #7 (permalink)
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Quote:
Originally Posted by Tennvol
I doubt they would help me since it's a Verizon Blackberry. In any event Verizon tech support said that leaving the battery out for 4 hours will preform a wipe of the device.
I doubt it. You need to plug the bb directly to a usb port - not a hub- and type <javaloader -usb wipe> in a dos window

Then reinstall the OS software use the desktop manager.
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Old 11-14-2005, 08:24 AM   #8 (permalink)
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I tried plugging direct into a USB port and typing javaloader -u wupe and it didn't recognize the device. It left me hanging with "unable to open port". I have no idea what went wrong but Verizon let me exchange it for a new one. This new one has the same problem, it likes to reboot at random.
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Old 11-14-2005, 01:39 PM   #9 (permalink)
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Just leave it on overnight and it should come back on. It has happened twice to me and the first time i freaked out and tried to do EVERYTHING but i left it on overnight and in the morning when I woke up it was ON. The second time it happened I just left it alone and Wahhh LAAAA it was on in about 2 and a half hours, sucks i know but it came back to life.
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Old 11-14-2005, 01:43 PM   #10 (permalink)
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Sucks doesn't describe it. I'm about to return it since this keeps happening. If I have to leave it spin overnight it is pretty much useless to me.
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Old 11-14-2005, 03:18 PM   #11 (permalink)
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Just return it, you'll have a new one.
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Old 11-14-2005, 03:25 PM   #12 (permalink)
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I would say probably a problem with a corrupt database getting it stuck in a loop. I'd 507 the phone and reload the OS.
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Old 11-14-2005, 03:56 PM   #13 (permalink)
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Same thing happend on my 7520 (I know the subject BlackBerry is a 7250) when I upgraded to the current OS. I just left it and went to bed, came back in the morning and everything was OK.
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Old 11-14-2005, 03:59 PM   #14 (permalink)
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Yup mine happened when I tried to install SMS Broadcast, and it happened to my old one and my replacement so I suggest that if you installed something before it crashed not to even attempt it when you get the replacement,
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Old 11-14-2005, 07:29 PM   #15 (permalink)
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Well Verizon let me exchange it for a brand new one. So I'm playing with the new 7250 last night and all of a sudden it reboots. All I installed was Verichat and BB 411. But it booted up the minute I plugged it into the wall charger, eventhough it had a full charge????
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Old 11-14-2005, 07:44 PM   #16 (permalink)
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I would unistall both and play with it just with the OS only then load one at a time and try again till you narrow it down I would bet on Verichat.
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Old 11-14-2005, 07:47 PM   #17 (permalink)
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Hmm, I tried to wipe the device and it still rebooted at random. I'm not too impressed since this is my 2nd 7250. I told the Verizon lady that I'd like to try a new model and tried to talk her into sending me a 7130e (when it comes out) and she just laughed.
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Old 11-15-2005, 09:04 AM   #18 (permalink)
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Default My ole vzw 7750 did this...

I just let it sit for a while, and it came back on. A long while, seemed like 20-30 minutes.

That's high tech Tech Support, I know.
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Old 11-15-2005, 09:11 AM   #19 (permalink)
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I guess nobody ever read the instructions that said a software update will cause the phone to sit there for a 1/2 hour.
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Old 11-15-2005, 09:12 AM   #20 (permalink)
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I agree if I have to wait over night for something to work its useless I run verichat and 411 and have never experienced any of these issues
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