BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-20-2009, 05:22 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Apr 2006
Model: 9000
Carrier: AT&T
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default AT&T Media Net Disappears

Please Login to Remove!

Here is my situation. I have a Bold on at&t and I'm running 4.6.0.266. I'm on a BES and for the longest time I just did not have media net on my phone which prevented me from being able to send/receive MMS on at&t. Recently, I went through the process of wiping my phone, letting media net service books download to my phone and then selectively restoring the databases and reactivating on the BES. For several days, media net was still there without any problem. Now, about a week later, media net is gone and it is exactly how it was before I went to the trouble of wiping my phone.

Is this a BES permission that is deleting my media net service books? Is this something else? Any idea how to fix it? If it is a BES issue, can someone provide me exact details so I can discuss it with our BES administrator (who is probably not familiar with the issue as our standard company provided blackberries are all from T-Mobile. If not, does anyone have suggestions on how to get this service book on my phone so that it will stay. I've tried loading just the service book but my service books are set for wireless backup and thus it won't let me load just the media net service book.

Note that everything else on my phone works perfectly. I just need to get media net back. Any help would be greatly appreciated.
Offline  
Old 05-20-2009, 11:33 PM   #2 (permalink)
Just me
 
fonejunkie's Avatar
 
Join Date: Jul 2006
Model: iFone
OS: iOS4
PIN: Not on my iPhone5
Carrier: iPhone5 on AT&T Mobility
Posts: 2,292
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Definitely sounds like a BES policy... the easiest way to determine whether or not that is the issue is to talk to your IT department - the group that administers the BES policies... they can tell you pretty quickly what they do/do not allow.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.