BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-01-2009, 09:16 AM   #1 (permalink)
New Member
 
Join Date: Jun 2009
Model: none
PIN: N/A
Carrier: vodaphone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Random devices getting disconnected from BES

Please Login to Remove!

Hi we're experiencing an issue were some uses wont receive emails to their devices over an extended period of time. If you check the last sync time on the BES manager it shows that BES haven't heard of the handhelds for a while. I checked the BES logs but it doesn't say much apart from the fact it wasn't able to contact the handhelds. The issue appears to affect users randomly however some are not affected at all. Sending an email from the unit seems to unlock this 'freeze' in receiving email. Has anyone experienced that before? We have upgraded our BES to 4.1 Service pack 6... Is that a known issue with BES or do you believe it's more likely to be related to a problem with the devices themselves?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

LOT OF 2 Avaya 1608-I VOIP Phone Black 700458532 for PARTS
$34.99
LOT OF 2 Avaya 1608-I VOIP Phone Black 700458532 for PARTS pictureAvaya IP 500 1408 1608 VOIP POE IP Display Telephone - BLACK DESK STAND ONLY
$8.95
Avaya IP 500 1408 1608 VOIP POE IP Display Telephone - BLACK DESK STAND ONLY pictureAvaya 9630G VOIP Digital Business Phone 700405673
$64.99
Avaya 9630G VOIP Digital Business Phone 700405673  pictureLOT OF 2 Avaya 1608-I VOIP Phone Black 700458532 for PARTS
$37.99
LOT OF 2 Avaya 1608-I VOIP Phone Black 700458532 for PARTS pictureAVAYA 9620 (700426711) IP TELEPHONE - VOIP
$39.99
AVAYA 9620 (700426711) IP TELEPHONE - VOIP picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.