All,

I recieved a Blackberry 8310 from a friend of mine. He recieved it from his company. It has the locked function on and I can't seem to find a way to disable it so that it is always unlocked like the one this is replacing.
When I go to the setup page for security, there is a little red padlock next to where I am assuming you should be able to disable this feature.
I think that the company put this function in to not be disabled, but is there a way to override this?

Search "Remove IT Policy" and look on BlackBerry FAQ - BlackBerryFAQ for more information.. Good luck.

I went to that post and was unable to get through the directions. This must be an old post. This function is a HUGE pain and I want to get rid of it. PLEASE HELP!

Use JL_Cmdr look for it on the forum, install it and follow the instructions.
But don't you think that device should be returned to your friend's company ?

Regards

I asked, they said I needed it worse than they did.

I just tried to download the file and use it. I must be missing something, because once I unzip it, I don't see a file that I can manipulate or select. How does this work? I read the directions a couple of times but am still not clear on how it works.

I just wiped my blackberry with above software and now when I try to power it up, I get a wierd square icon that has a line through it and "507" at the bottom of the icon. now what? HELP!

you wiped, instead of using reset to factory. Now you need to load the OS back to your blackberry. You can go to the 8300 series forum and check the sticky for the latest OS for that model, download it, run it and then use DM to load it

Regards

I am having exceptional difficulty loading this into the device. First, does the battery need to be in? The DM keeps telling me "A fatal error has occurred while updating your device's software. Please try again." What am I doing wrong? Am I downloading the wrong software? It does ask for my devices password and wont start the process until I put in the password on my DM. This tells me that something remains on the device that requires the password. HELP!

this is exactly what it says: Unspecified error encountered [J:0x00000005]