BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-08-2009, 08:20 AM   #1 (permalink)
Thumbs Must Hurt
Join Date: May 2007
Model: 8830
Carrier: Sprint
Posts: 59
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sprint BIS can't access server for IMAP or OWA

Please Login to Remove!

I am trying to set up my bb curve for access to my email via either IMAP or OWA. My corporate email is set up for access either way. Previously this same blackberry was using redirector for email delivery for the same email address, but I am now using a laptop which isn't always on, so I need another solution (but not BES).

When I try to set it up, using either the Sprint webpage ( or using my phone, i get an error message that the server is incorrect or it can not be reached.

I have verified and reverified that the server information is correct, and have also tried the I.P. address as well with no luck.

I'm not the network guy and unfortunately our guy on staff knows less about BB then I do. Does anyone have any thoughts on why this would be happening. I called sprint and they were not able to help me other than to tell me to have the email server reset...

Old 06-08-2009, 08:23 AM   #2 (permalink)
New Member
jsconyers's Avatar
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,088
Post Thanks: 149
Thanked 145 Times in 123 Posts

Please don't double post.

Sprint BIS Server Can't Connect to email server
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.