BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-08-2009, 03:51 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Read Emails Disappearing

Please Login to Remove!

Hey all.
I've searched through the forums and can't seem to find a solution. I may be missing something.

I'll get an email and read it. Then close it. When I go back to reply to the email, it's disapeared from my bb. However, it is still in my outlook inbox.

I have tried freeing up memory, re-sending service books, and a battery pull. None of them have worked. It just started this morning.

Any ideas?

Thanks!
Offline  
Old 06-08-2009, 03:54 PM   #2 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Are you a BES user or a BIS user?
If BES, are these messages that you have filed into subfolders or are they in the root of your Outlook Inbox?
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 06-08-2009, 03:58 PM   #3 (permalink)
New Member
 
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sorry BIS.
The emails are still in my outlook inbox. They haven't moved into any subfolders.
Offline  
Old 06-08-2009, 04:02 PM   #4 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

Sorry, not sure what's going on there.
Can you check the amount of free memory on your handheld?

Options > Status > File Free = ??
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 06-08-2009, 04:14 PM   #5 (permalink)
New Member
 
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

21028236 bytes. Not sure if that is a lot or not.

I haven't deleted any apps yet, but I cleared my cache and stuff.
I have my settings for my bb to delete msgs every 30 days.
Offline  
Old 06-08-2009, 04:18 PM   #6 (permalink)
BlackBerry God
 
penguin3107's Avatar
 
Join Date: Jan 2005
Model: iOS 5
Carrier: VZW
Posts: 11,701
Post Thanks: 1
Thanked 237 Times in 219 Posts
Default

It's enough memory.
I don't think that's your problem. Not sure what is.
__________________
BCSA
BES 5.0.3 MR4 :-: Exchange 2007 SP3 RU3
http://port3101.org
Offline  
Old 06-08-2009, 04:24 PM   #7 (permalink)
New Member
 
Join Date: May 2009
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah it's kinda weird that it just started it this morning.
Thank you though!!!

I may call my service provider.. Just don't feel like waiting on hold for an hour. LOL.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.