BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-09-2009, 10:35 AM   #1 (permalink)
New Member
Join Date: Jun 2009
Model: 8330
Carrier: Sprint
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default "Unknown Error"

Please Login to Remove!

Hi...just returned from a long weekend, plugged my BBerry on to sync, and "process stopped, unknown error" comes up. Tried for about an hour, reset configs, went to default configs, etc. Last step was to reload software....ame thing. "Process stopped, unknown error"....any suggestions?
Old 06-09-2009, 10:53 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
Join Date: Dec 2007
Model: 8830
Carrier: Sprint
Posts: 293
Post Thanks: 0
Thanked 0 Times in 0 Posts

check at the following location, C:\documents and settings\<USER>\Application data\Research in Motion\blackberry
there delete the folder called intellisync and try again.
Also you can try sync each component by itself, like just calendar, then just contacts and so on to find out where is the problem
Old 06-09-2009, 01:57 PM   #3 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,876
Post Thanks: 18
Thanked 523 Times in 507 Posts

Wirelessly posted (8820)

Another possible fix to try: Note the database being sync'd when the sync errors out. Use the advanced feature in desktop manager backup module to delete that particular database. Then re-sync.
- Ira
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.