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Old 06-12-2009, 05:23 PM   #1 (permalink)
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Default Roxio Media Manager problem

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i have desktop manager 4.7 and when i click the media icon from the desktop manager it shows the media sync all lighted up and clickable but Roxio is dark and wont let me click. I have a Blackberry Bold 9000 help plz
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Old 06-12-2009, 06:31 PM   #2 (permalink)
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Did you install the Desktop manager with Roxio?

Do you have any other Roxio programs installed on your computer?
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Old 06-12-2009, 06:52 PM   #3 (permalink)
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when i installed the desktop manager it said it installed roxio with it but i dont see it anywhere on my computer as in its own file or anything should i download it separately ?
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Old 06-12-2009, 07:36 PM   #4 (permalink)
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Re-Run the setup, do you have any other Roxio programs on your computer?
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Old 06-12-2009, 09:24 PM   #5 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
Re-Run the setup, do you have any other Roxio programs on your computer?
Would that make a difference? I have Roxio for burning CDs on my computer as well.

And I'm having trouble viewing my media card using this Roxio Media Manager. Says it's not there. :(
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Old 06-12-2009, 10:08 PM   #6 (permalink)
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You can move stuff between your media using Windows Explorer, Inside "My Computer" I would only bother with Roxio if you moving movies/videos. Everything you can just copy and paste.

And yes there have been instances were Roxio products have conflicted.
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Old 06-13-2009, 04:51 AM   #7 (permalink)
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Quote:
Originally Posted by clumpymold View Post
Would that make a difference? I have Roxio for burning CDs on my computer as well.

And I'm having trouble viewing my media card using this Roxio Media Manager. Says it's not there. :(
Nevermind. I just figured it out. As long as you don't allow access to the memory card via the Roxio Media Manager, it'll be able to read from the memory card. Odd.
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Old 06-13-2009, 11:18 AM   #8 (permalink)
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Weird, at least you figured it out.. Thanks for posting back.
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Old 07-01-2009, 09:30 AM   #9 (permalink)
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I have the same issue with Media Manager. It was accessible before but no longer, either when I went with 4.7 Desktop Manager or Media Sync. The point is taken about just using Windows Explorer, but I'd like to know why it's not available. I just re-installed 4.7 Desktop Manager last night (version with Media Manager), but same situation exists.

Last edited by sbs8331 : 07-01-2009 at 09:33 AM.
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