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Old 06-15-2009, 11:53 PM   #1 (permalink)
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Default BB IM sends, but does not receive

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Hello -- I'm a longtime user of BlackBerry IM but am suddenly having trouble.

I send messages, and my recipient tells me they are showing up just fine -- but it still indicates (on my end) that my messages have only been delivered, not received.

Worse yet, I cannot receive IMs. People try to send me messages, and their end indicates it has been delivered successfully, but they never show up on my end.

This problem has been happening all day today. Occasionally, this morning, one the messages would sneak around this problem and arrive successfully in my messenger. Now, not even that happens.

Any help? Thanks!
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Old 06-16-2009, 12:27 AM   #2 (permalink)
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Are you on a corporate BES plan with and IT Policy?

Have you done a powered-on, battery pull reboot?
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Old 06-16-2009, 11:30 AM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
Are you on a corporate BES plan with and IT Policy?

Have you done a powered-on, battery pull reboot?
Of course! Why didn't I think first to try pulling the battery out? Works every time.

Thanks, JSanders!
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