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Old 06-16-2009, 10:14 AM   #1 (permalink)
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Default Change computers and synching with DTM

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I am changing use from my desktop to a laptop computer and want to sync with Outlook from the laptop. However, the Intellisync won't recognize the BB Curve 8330. Both computers have same software: WinXP, Outlook 2000, DTM 4.2 sp2. I installed DTM on the laptop and plugged phone in but won't recognize phone. Do I need to move some file from the desktop or eliminate something from the BB to allow this change ? Thanks
Old 06-16-2009, 01:30 PM   #2 (permalink)
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Is your USB connected directly to the laptop, or via a hub? DM doesn't like hub connections sometimes...
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2nd Step in Troubleshooting: Pull the Battery.
Old 06-16-2009, 01:39 PM   #3 (permalink)
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Sometimes my ThinkPad (X31, Win XP SP3) is slow to recognize a connected device. Trying a different USB port often helps, and like ndub33 said, no hubs. Also logging out and back into Windows can straighten out connection issues, as can a computer restart.

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