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Old 11-18-2005, 10:37 PM   #1 (permalink)
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Unhappy Help! BB shuts off when scrolling with trackwheel

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Hi all,
I hope you can help me. My 7280 was working fine, but recently when I"m scrolling through the icons or menus the handheld will, for no reason just shut off and reboot and come back on again. I thought orginally it might be a low battery, but when I have it plugged in it does the same thing. Sometimes it works fine, but more often then not, when scrolling from icon to icon or email to email it will just shut off and back on again. ...
Any help or advise would be GREAT !
Thanks
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Old 11-19-2005, 12:08 AM   #2 (permalink)
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reload the OS. if that doesnt fix it contact your carrier to get a warranty replacement (assuming your 7280 is still in warranty)
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Old 11-21-2005, 09:55 AM   #3 (permalink)
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Thanks for responding ....
I"m kinda new to the BB world and don't want to screw it up any worse.
By the way I should add that I"m not getting any error messages, it just reboots and comes back on, only when I scroll through the menus. If I leave it just sit on my desk it will stay on until the battery runs down.

How do I reload the OS ? And unfortunutely, it's no longer under warrenty.

Thanks again!
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