She (my client) is running XP Pro SP3. Office 2007 has been updated
I'll uninstall 4.7 and install 4.6 tomorrow morning. I don't know if she has an SD card...not even sure what that is. I'll ask her. The BB is being plugged directly into the PC.
Also, should mention I had a hard time getting 2007 upgrade installed. She had purchased it from Microsoft and then downloaded the .exe file. I did run the Office Diagnostics from within Office and it found 1 error, but didn't specify what it was. It said it fixed it.
Is there a known issue with 4.7?
Originally Posted by Dubdub
what version of Windows are you running?
Download and install DM 4.6 without media manager. If you have an SD card in the BB, remove it.
Plug the BB directly into the PC,not via a HUB.