BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-29-2009, 04:00 PM   #1 (permalink)
New Member
 
Join Date: Jun 2009
Model: 9500
PIN: N/A
Carrier: t-mobile UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Blackberry browser won`t connect

Please Login to Remove!

hi, i appreciate alot of people on here will be in the US but i have a problem using my unlocked Storm on T-mobile UK. I have the blackberry data plan and receive email alerts fine from my gmail account set up through the blackberry email program but the blackberry browser will not connect to the internet. my services status says i am connected to the BIS, it says mobile network under the blackberry internet service heading on service status, but all i get is a message saying unable to connect to network, please try again later. I have all the service books and settings to make it work as far as i know and t-mobile have been unable to find a solution either. Anyone got any ideas???
Offline  
Old 06-29-2009, 04:15 PM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

what browser is it set to?
in the bold to find out its options-advanced-browser.
should be same/similiar on storm.

its possible its set to hotspot which will only use wi-fi.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 06-30-2009, 09:02 AM   #3 (permalink)
New Member
 
Join Date: Jun 2009
Model: 9500
PIN: N/A
Carrier: t-mobile UK
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks for your help, its all been sorted by t-mobile now, seems i had a problem with my account and they reset it (again!) and sent the service books (again!) and it all works now.

good forum tho!
Offline  
Old 06-30-2009, 09:31 AM   #4 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

awesome!
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.