Hi all I was wondering if you can help me as a matter of urgency.
Please forgive me if I seem slow on the up-take but my knowledge of blackberry is rudimentry to say the least...however I find myself in the position of Blackberry admin since I'm the only person in the company to have used a blackberry before this week!
I have managed (somehow) to get BPS (Not BES) set up and sending E-mails to four devices, however it seems that:
- E-Mails will only be delivered whilst a device is connected to our wireless network
- If the device is not connected to the wireless network the E-Mails will NOT be delivered to outlook.
We are using MS Server 2K3 with Exchange 2007 and BPS 4.1.4 installed onto a seperate server.
We (apparently) have the Blackberry services activated via O2 UK but I have not yet contacted them to confirm this.
I'm hoping it's a slight oversight on my part and I'm asking here first as I don't want to waste our complimentary support incident and our FD is tight fisted and wont pay for TSupport!
How do the E-Mails make it from Exchange -> BB when not utilising the Wi-Fi?
Thanks in advance,