BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-01-2009, 05:10 PM   #1 (permalink)
New Member
 
Join Date: Jul 2009
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help - BES Mailbox star notification icon gone!

Please Login to Remove!

I'm using Empower BES Mailbox to separate my corporate e-mails from personal. Up until yesterday, every time I received a new BES e-mail, a red star would appear next to the BES Mailbox icon, in addition to the "new mail" envelope. Now this red star, which easily tells me which of my inboxes have mail, is gone. Anyone have any ideas why this would happen? The only thing I changed yesterday was stopping the sync between Outlook contacts and my BB so that personal contacts weren't transfered to Outlook on my work desktop, which shouldn't have affected the BES Mailbox. Help, please!
Offline  
Old 07-01-2009, 08:14 PM   #2 (permalink)
New Member
 
Join Date: Aug 2007
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 14
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I read on another forum that doing a soft restart (leaving the power on, then pulling the battery for a minute or so) will restore the red star.

As a sidenote, that fixes most BlackBerry glitches!

If not, are you still receiving the e-mails instantly on both your BlackBerry and in Outlook?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.