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Old 07-06-2009, 10:12 AM   #1 (permalink)
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Default Storm Loosing BIS/BES Connectivity

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I have a Storm on VZW.

Every so often, and for no apparent reason, I loose my BIS and BES connectivity. I can usually restore it my closing all connections and then restarting all connections. Every so often, I need to pull the battery to restore the connection. During this period I still maintain Voice and SMS capabilities.

Any ideas?

Thanks,
Marc
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Old 07-06-2009, 10:21 AM   #2 (permalink)
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Are you getting 1X or 1XEV in capital or lowercase letters when you're experiencing this?
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Old 07-06-2009, 10:26 AM   #3 (permalink)
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lowercase
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Old 07-06-2009, 10:29 AM   #4 (permalink)
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Lowercase letters = no data connection (voice and sms only)

Uppercase letters = data connection.

What OS are you running on your Storm? You can find out by going to Options > About (3rd line down).
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Old 07-06-2009, 10:35 AM   #5 (permalink)
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4.7.0.148

Never had this issue before the upgrade.

It seems like when I go into a bad area and loose the data connection, it does not come back on it's own when I return to a better signal area.

Marc
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Old 08-01-2009, 08:30 AM   #6 (permalink)
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I have the EXACT same problem after upgrading to 148. I turn off then turn on my mobile network connection and messages start flooding in. I have not looked at the case of the letters during the problem, but won't have to wait long to see.

Are there any ideas about the cause?
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