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Old 07-06-2009, 09:43 AM   #1 (permalink)
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Default Monitoring 3rd Partying Chat Clients

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Hey Everyone:

I am an Administrator to our BES/Exchange in a corporate environment. I am trying to find a way to lock down our environment in such a way that data is secure. My latest issue is to find out whether or not it is possible to monitor/log chat from 3rd party chat clients from their Blackberry devices. For example, third party chat clients such as AIM Messenger, Yahoo Messenger, and MSN Messenger. I know we can eliminate them completely from being installed, but that is not the route I want to take. Has anyone done such a feat? I am really looking for MSN Messenger, but I would love to get responses for all chat clients. Thanks in advance for everything!

-Vi
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Old 07-06-2009, 01:18 PM   #2 (permalink)
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This is the best answer I have seen.

What does BES see; what can be tracked/logged? - Port3101.org : Your BES Connection
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Old 07-06-2009, 03:09 PM   #3 (permalink)
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Thanks Knottyrope for the reply. I already knew that the BES cannot monitor the 3rd party chat clients. I was just wondering if anyone out there are doing such a thing using perhaps 3rd party apps. If it were up to me, I would restrict the whole thing and not let anyone install the chat clients, but it's not so I'm trying to find an alternative.

I did talk to a Verizon tech lead and he mentioned he had a client that did something like this but cannot remember the 3rd party app. So I am trying to fish out some suggestions from you guys. Thanks!
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Old 07-06-2009, 09:58 PM   #4 (permalink)
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Personally not familiar with any since the data doesn't actually travel across your BES.
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